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Tickets Management System This is a Complaint management tool that are raised from different clients. This system has the facility to Register the Complaints online. Later it was Allocated to different Engineers or the person by the Admin or supervisor of the Company. The allocated Engineer can Close the ticket and inform any billable activity to Accounts department for billing. Admin has the facility to reallocate ticket to other engineer. The system can be configurable to send automated mails to different authorities on completion of each stage of operations. Different reports helps you to track the Tickets status and Engineers productivity. This product is very suitable to those organization who have more number of clients. Platform:
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